(A) This Policy

This Policy is provided by “Project Management Institute Netherlands Chapter”, “we” or “us”), and is addressed to individuals outside our organisation with whom we interact, including visitors to our websites (“Sites”) and our members (together, “you”). Defined terms used in this Policy are explained in Section (N) below.

For the purposes of this Policy, The Project Management Institute Netherlands Chapter is the Controller. Contact details are provided in Section (L) below.

This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Policy.

(B) Processing your Personal Data

Collection of Personal Data: We may collect Personal Data about you, such as your name, address and contact details. Examples of sources from which we may collect Personal Data include the following:
• We may obtain your Personal Data when you provide it to us (e.g., where you contact us via email or telephone, or by any other means).
• We may collect your Personal Data in the ordinary course of our relationship with you (e.g., if you purchase a product or service from us).
• We may receive your Personal Data from other members of the PMI network to the extent that those members provide it to us.
• We may collect or obtain Personal Data when you visit our Sites or use any features or resources available on or through a Site. When you visit a Site, your device and browser may automatically disclose certain information (such as device type, operating system, browser type, browser settings, IP address, language settings, dates and times of connecting to a Site and other technical communications information), some of which may constitute Personal Data.


Personal Data you provide about others: In some circumstances, you may provide us with Personal Data about others (e.g., when participating in events, or providing feedback to us). Whenever you provide any such Personal Data, we rely on you to ensure that you have a lawful basis for providing such Personal Data to us, and that you have complied with applicable law and with the terms of this Policy. If you are unable to do so, please refrain from providing the Personal Data of third parties to us.

Relevant Personal Data: The categories of Personal Data about you that we may Process include:
• Personal details: given name(s); preferred name; gender; and photograph.
• Membership details: membership status; membership type; ‘My Chapter’ information; date of first membership; dates of subsequent renewals; online account details including login records and related information; and documentation provided to support the membership application (e.g., university enrolment information for student membership applications).
• Payment details: billing address; bank account number or credit card number; cardholder or account holder name; card or account security details; card ‘valid from’ date; and card expiry date.
• Contact details: home address; work address; telephone number; email ad-dress; and social media profile details.
• Employment experience: current and former positions held; details of subject matter experience; details of industry and sector experience; and educational history.
• Views and opinions: your views and opinions where applicable (e.g., in response to surveys, or in feedback that you provide to us).
• Membership participation: participation in live and virtual membership events; details of PMI professional qualifications.

Lawful basis for Processing Personal Data: In Processing your Personal Data in connection with the purposes set out in this Policy, we may rely on one or more of the following legal bases, depending on the circumstances:
• we have obtained your prior express consent to the Processing
• the Processing is necessary in connection with any contract that you may enter into with us;
• the Processing is required by applicable law;
• we have a legitimate interest in carrying out the Processing for the purpose of managing, operating or promoting our business, and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms.


(C) Disclosure of Personal Data to third parties

We may disclose your Personal Data to other members of the PMI network, for legitimate business purposes (including providing services to you and operating our Sites), in accordance with applicable law. In addition, we may disclose your Personal Data to:
• legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
• accountants, auditors, lawyers and other outside professional advisors to the PMI network, subject to binding contractual obligations of confidentiality;
• third party Processors (such as providers of payment processing services), located anywhere in the world, subject to the requirements noted below in this Section (C);
• any relevant party, law enforcement agency or court, to the extent necessary for the establishment, exercise or defense of legal rights;
• our Sites may use third party plugins or content (e.g., Facebook, Twitter, Google+ and LinkedIn). If you choose to interact with any such plugins or content, your Personal Data may be shared with the third party provider of the relevant social media platform. We recommend that you review that third party’s privacy policy before interacting with its plugins or content.

If we engage a third-party Processor to Process your Personal Data, the Processor will be subject to binding contractual obligations to: (i) only Process the Personal Data in accordance with our prior written instructions; and (ii) use measures to protect the confidentiality and security of the Personal Data; together with any additional requirements under applicable law.

(D) International transfer of Personal Data

Because of the international nature of our business, we may need to transfer your Personal Data to other entities within the PMI network, and to third parties, as noted in Section (C) above, in connection with the purposes set out in this Policy. For this reason, we may transfer your Personal Data to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.

Where we transfer your Personal Data to other countries outside the EEA, we do so on the basis of Standard Contractual Clauses. You may request a copy of our Standard Contractual Clauses using the contact details provided in Section (M) below.

(E) Data Security
We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorised access, and other unlawful or unauthorised forms of Processing, in accordance with applicable law.

You are responsible for ensuring that any Personal Data that you send to us are sent securely.

(F) Data Accuracy
We take every reasonable step to ensure that:
• your Personal Data that we Process are accurate and, where necessary, kept up to date; and
• any of your Personal Data that we Process that are inaccurate (having regard to the purposes for which they are Processed) are erased or rectified without delay.
From time to time we may ask you to confirm the accuracy of your Personal Data.

(G) Data Minimisation
We take every reasonable step to ensure that your Personal Data that we Process are limited to the Personal Data reasonably required in connection with the purposes set out in this Policy.

(H) Data Retention

The criteria for determining the duration for which we will keep your Personal data is as follows: we will retain copies of your Personal Data in a form that permits identification only for as long as is necessary in connection with the purposes set out in this Policy, unless applicable law requires a longer retention period. In particular, we may retain your Personal Data for the duration of any period necessary to establish, exercise or defend any legal rights.

(I) Your legal rights

Subject to applicable law, you may have a number of rights regarding the Processing of your Personal Data, including:
• the right to request access to, or copies of, your Personal Data that we Processor control, together with information regarding the nature, processing, and disclosure of those Personal Data;
• the right to request rectification of any inaccuracies in your Personal Data that we Processor control;
• the right to request, on legitimate grounds:
o erasure of your Personal Data that we Processor control; or
o restriction of Processing of your Personal Data that we Processor control;
• the right to object, on legitimate grounds, to the Processing of your Personal Data by us or on our behalf;
• the right to have your Personal Data that we Processor control transferred to another Controller, to the extent applicable;
• where we Process your Personal Data on the basis of your consent, the right to withdraw that consent; and
• the right to lodge complaints with a Data Protection Authority regarding the Processing of your Personal Data by us or on our behalf.
This does not affect your statutory rights.

To exercise one or more of these rights, or to ask a question about these rights or any other provision of this Policy, or about our Processing of your Personal Data, please use the contact details provided in Section (M) below.

(J) Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

We only use Google Analytics cookies. These are third party cookies that are used to collect information about how visitors use our site. We use the information to help us improve the site. We have an agreement with Google which states that information is collected in an anonymous way, the last octet from the IP addresses is masked and data is not shared. We do not use any other services from Google. You can opt-out from Google Analytics cookies installing the Google Analytics Opt-out Browser Add-on from this link
Read more in Google's overview of privacy and safeguarding data.

(K) Your obligations

We rely on you to provide us with accurate Personal Data about you, so that we can provide appropriate services to you.

(L) Contact details

If you have any comments, questions or concerns about any of the information in this Policy, or any other issues relating to the Processing of Personal Data by The Project Management Institute Netherlands Chapter, please contact The Chapter’s Operations Officer, Dokter Vosstraat 7, 4471 CW Wolphaartsdijk, The Netherlands. Email:

(M) Definitions

• ‘Controller’ means the entity that decides how and why Personal Data is Processed. In many jurisdictions, the Controller has primary responsibility for complying with applicable data protection laws.

• ‘Data Protection Authority’ means an independent public authority that is legally tasked with overseeing compliance with applicable data protection laws.

• ‘Personal Data’ means information that is about any individual, or from which any individual is identifiable. Examples of Personal Data that we may Process are provided in Section (B) above.

• ‘Process’, ‘Processing’ or ‘Processed’ means anything that is done with any Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

• ‘Processor’ means any person or entity that Processes Personal Data on behalf of the Controller (other than employees of the Controller).

• ‘Sensitive Personal Data’ means Personal Data about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual life, any actual or alleged criminal offences or penalties, national identification number, or any other information that may be deemed to be sensitive under applicable law.

• ‘Sites’ has the meaning provided in paragraph A.

• ‘Standard Contractual Clauses’ means the model contractual clauses for the transfer of personal data which have been approved by the European Commission.